Responsible Gaming

Gamble responsibly

Responsible gambling means making conscious decisions about when, how much and how often you gamble. Before playing, consider whether gambling fits within your budget and whether you can comfortably afford to lose the money you use. Gambling outcomes are based on chance, and there is no guaranteed strategy, system or method that can ensure a win.

Treat gambling as paid entertainment rather than an income source. Set a spending limit before you begin and avoid increasing that limit during a session. Time can also pass quickly while playing, so decide in advance how long you intend to play and take regular breaks. Keeping track of both your deposits and losses can help you maintain an accurate view of your activity.

• Only gamble with money you can afford to lose after covering everyday living costs.
• Set a personal budget and time limit before you start playing.
• Keep gambling separate from money needed for rent, bills, food, savings or other essentials.
• Do not chase losses by continuing to play in an attempt to win back money.
• Do not borrow money, use credit intended for other purposes or sell possessions to gamble.
• Avoid gambling when you are upset, tired, intoxicated or under pressure.
• Take regular breaks and stop when your planned time or budget has been reached.
• Remember that past results do not influence future outcomes.

It is also important to understand the games you choose to play. Read the available information about rules, probabilities and features before placing a wager. Random games remain unpredictable, and a series of wins or losses does not change the likelihood of future results. If you do not understand a game or its terms, consider not playing until you have enough information to make an informed decision.

Recognising when gambling may be harmful

Gambling can become harmful when it affects your finances, relationships, work, study, health or general wellbeing. Harm does not always happen suddenly. It may develop gradually as gambling takes up more time, attention or money. Recognising early warning signs can make it easier to take action.

• Spending more time or money gambling than you planned.
• Feeling restless, irritable or anxious when you try to stop or reduce gambling.
• Thinking about gambling frequently during work, study or personal time.
• Chasing losses or believing that a win is due after a losing run.
• Hiding gambling activity, losses or transactions from family and friends.
• Borrowing money, missing payments or experiencing financial stress because of gambling.
• Using gambling to escape problems, loneliness, stress or difficult emotions.
• Arguing with people close to you about gambling.
• Neglecting work, study, sleep, health or other responsibilities.
• Trying to cut back or stop but finding that you cannot do so.

If any of these signs apply to you, consider stopping play and speaking with someone you trust. You do not need to wait until a serious problem develops before seeking help. Support is available for players, family members and friends who may be affected by gambling.

Gambling problems can affect anyone, regardless of age, income or experience. Feeling embarrassed or concerned about asking for help is common, but seeking support is a practical step. A qualified gambling support service can help you understand your options, plan safer changes and address related financial or emotional concerns.

Tools to help you stay in control

Players should use available account controls and take action early if gambling is becoming difficult to manage. Depending on the services available to your account and location, controls may include deposit limits, loss or wagering limits, session reminders, time-outs and self-exclusion. These tools are intended to support your decisions, but they work best when you choose limits that reflect your circumstances and follow them consistently.

Set limits before playing

A limit is most effective when it is set before gambling begins. Consider setting a daily, weekly or monthly amount that you can afford to lose, as well as a maximum session length. Do not treat a limit as a target to spend. If you reach it, stop playing. Review your limits regularly, particularly after changes to your income, expenses, health or personal circumstances.

Take a break or self-exclude

A time-out can provide a short break from gambling, while self-exclusion is a stronger step for people who want to prevent access for a longer period. If you request a break or self-exclusion, follow the instructions provided by the operator and do not attempt to bypass the arrangement by opening or using another account. You may also wish to ask a trusted person to support you during the break.

Protect your account

• Keep your login details private and do not allow another person to use your account.
• Use available account activity, transaction and limit information to monitor your play.
• Remove saved payment details where appropriate if they make it easier to spend impulsively.
• Consider blocking gambling transactions through your financial institution if that option is available.
• Avoid using multiple accounts or services to get around personal limits or a self-exclusion.

If you are concerned that someone else is using your account, contact the operator through the official support channel shown on the website. Do not share passwords or security codes with anyone claiming to act on your behalf.

Support, age requirements and further help

Cleobetra Casino is intended for adults who meet all applicable legal requirements. Gambling by minors is not permitted. Parents and guardians should take reasonable steps to prevent children from accessing gambling accounts, devices and payment methods. This may include using device controls, keeping passwords secure and monitoring access to shared devices.

If gambling is affecting you or someone close to you, speak with a qualified support service in Australia. You can also contact a doctor, counsellor, financial counsellor or another trusted professional. Support services can provide confidential information and help you create a plan that suits your situation. If you feel at immediate risk of harming yourself or another person, contact emergency services or an appropriate crisis service without delay.

Friends and family can play an important role by listening without judgement, encouraging professional support and avoiding financial arrangements that enable continued harmful gambling. You can seek advice even if the person gambling does not want help. Try to discuss the issue at a calm time and focus on specific behaviours and their impact.

Responsible gambling information is general in nature and is not a substitute for professional financial, legal, medical or counselling advice. Gambling carries a risk of financial loss. By choosing to play, you should do so only where it is lawful, only if you meet the applicable age requirements and only with money you can afford to lose.