- OperatorNovaForge Ltd (Casolinia Group)
- Established2025
- Total Games11,000+
- Payment MethodsVisa, Mastercard, Neosurf, 15+ cryptos
How the loyalty program works for Australian players
Cleobetra Casino Online combines several reward features rather than relying on one points balance. You can collect bonus shop coins from challenges, use coins in the shop, unlock card collections and join casino tournaments. There is also a daily Bonus Crab feature with prizes that can include free spins, bonus money, coins and real cash.
The loyalty structure also has five levels. Your status is reviewed every 90 days, so the level you reach depends on maintaining your play. Higher levels bring stronger personalised benefits, higher withdrawal limits and access to cashback from Level 3. The most useful approach is to treat these rewards as extras, not as a reason to play beyond your budget.
| Level | Reward or access | Withdrawal limit |
|---|---|---|
| Level 1 | 24/7 live chat access | A$800 per day; A$10,500 per month |
| Level 2 | No Australian weekly cashback stated | Not stated |
| Level 3 | 5% weekly cashback up to A$1,500; personalised offers | Not stated |
| Level 4 | 10% weekly cashback up to A$3,000 | Not stated |
| Level 5 | 15% weekly cashback up to A$4,500; personalised promotions and higher-tier benefits | A$2,500 per day; A$35,000 per month |
Challenges turn casino play into coin rewards
Challenges are weekly tasks linked to casino play and sports betting, along with one-off tasks. Completing any challenge earns coins for the Bonus Shop. Finish 20 challenges in one week and you receive an additional 500 coins.
A listed example asks you to place 150 bets of at least A$0.48 on Zeus Unchained Hold & Hit. Completing that task earns 30 coins. The example shows how a challenge can set both a game and a minimum bet, so check the task shown in your account before playing.
- Open the challenge list
Check the current weekly and one-off tasks available on your account.
- Read the conditions
Look at the required game, number of bets and minimum stake before you start.
- Complete the task naturally
Only play an amount you have already set aside for entertainment.
- Collect the coins
Completed challenges award Bonus Shop coins, with an extra 500 coins for completing 20 in one week.
Collections offer cash rewards for completed card batches
Collections use coins to unlock batches of cards. Completing a batch gives you a cash prize, making this feature different from the free spins and bonus money found in the shop.
| Collection | Cards in the batch | Completion reward |
|---|---|---|
| Sacred Artifacts | 10 cards | A$80 |
| Sacred Animal | Not stated | A$160 |
| Multiple collections | Several batches | Total potential up to A$8,000 |
The important distinction is that the reward comes from completing a card batch, not simply from opening the Collection feature. You can decide whether using coins for a collection suits you better than spending them on a specific game reward.
The Bonus Shop lets you spend coins on targeted rewards
Coins can be used in the Bonus Shop, which is divided into Best Sellers, Bonus Games, Bonus Money, Free Spins and Free Bets. More than 30 specific pokies are available for targeted free spin purchases, so you can choose a reward connected to a particular title rather than taking a general prize.
- Free spins for selected pokies
- Bonus money
- Bonus games
- Free bets
- Other featured shop rewards
Examples include 10 free spins on Moon Princess 100 and 5 free spins on Scarab Wheel. The shop also includes the wider casino reward features, while the exact coin cost depends on the item shown at the time.
If you are comparing the loyalty features with regular Bonuses, keep the purpose in mind: the shop uses coins earned through activity, while a Deposit Bonus is attached to a qualifying deposit. They are separate reward routes, so read the conditions shown for the item you choose.
Bonus Crab adds a daily reward option
Bonus Crab is a daily claw machine feature. To use it, you need to make a daily deposit of at least A$16. Prizes can include free spins, bonus money, coins and real cash.
| Prize type | Wagering |
|---|---|
| Cash prizes | 1x |
| Bonus funds | 50x |
| Free spins | 40x |
The A$16 deposit is the entry condition, while the reward type determines the wagering requirement. For example, a cash prize has 1x wagering, whereas bonus funds have 50x. Check which prize you receive before treating it as withdrawable money.
What higher loyalty levels can add
The five-level structure becomes more valuable at the upper end. Level 3 introduces weekly cashback of 5% up to A$1,500 on standard casino games, Level 4 raises that to 10% up to A$3,000, and Level 5 offers 15% up to A$4,500. These cashback rewards carry 1x wagering and are separate from the live casino cashback offer.
Level 5 also raises the stated withdrawal allowance from A$800 per day and A$10,500 per month at Level 1 to A$2,500 per day and A$35,000 per month. Higher levels can include personalised offers and a personal VIP manager. The programme reviews status every 90 days, so these benefits are tied to ongoing account activity rather than being permanent.
The loyalty programme sits alongside practical account rules. Withdrawals remain locked until KYC verification is cleared, and a maximum of three pending withdrawal requests can be open at once. Loyalty rewards do not remove those account requirements.
A sensible way to use the rewards
There is no need to chase every task or tournament. The strongest use of the programme is simple: collect rewards when they fit the play you already planned, then stop when your budget is used.
Ready to check your loyalty options?
Open the loyalty features, review the current challenge and shop conditions, and choose only the rewards that suit your budget.
Loyalty Program: your questions
How many loyalty levels does Cleobetra Casino have?
There are five loyalty levels. Status is reviewed every 90 days and can drop if play is not maintained.
When does loyalty cashback start for Australian players?
Weekly cashback starts at Level 3. Level 3 offers 5% up to A$1,500, Level 4 offers 10% up to A$3,000, and Level 5 offers 15% up to A$4,500.
How do I earn Bonus Shop coins?
Completing challenges earns Bonus Shop coins. Completing 20 challenges in one week also earns an extra 500 coins.
What can I buy with loyalty coins?
The Bonus Shop includes bonus games, bonus money, free spins and free bets. More than 30 specific pokies have targeted free spin options.
What is Bonus Crab?
Bonus Crab is a daily claw machine feature requiring a daily deposit of at least A$16. Prizes can include free spins, bonus money, coins and real cash.
What wagering applies to Bonus Crab prizes?
Cash prizes carry 1x wagering, bonus funds carry 50x wagering and free spins carry 40x wagering.
Can loyalty rewards increase withdrawal limits?
Yes. The stated limit is A$800 per day and A$10,500 per month at Level 1, rising to A$2,500 per day and A$35,000 per month at Level 5.
Are Collections part of the loyalty programme?
Yes. You can use coins to unlock card batches, with examples including A$80 for completing Sacred Artifacts and A$160 for Sacred Animal.
