- OperatorNovaForge Ltd (Casolinia Group)
- Established2025
- Total Games11,000+
- Payment MethodsVisa, Mastercard, Neosurf, 15+ cryptos
Two cashback offers cover different types of play
The cashback setup is split by game type. Weekly cashback applies to standard casino games and starts at VIP Level 3. Live cashback is separate, applies to live dealer games only, and is available to players at any VIP level. That distinction matters because losses from one area do not simply roll into the other offer.
| Offer | Games covered | Maximum | Wagering |
|---|---|---|---|
| Weekly cashback | Standard casino games | 5% to 15%, depending on VIP level | 1x |
| Live cashback | Live dealer games | 25% up to A$300 | 1x |
In practical terms, a player using slots, table games or other standard casino content looks at the weekly offer, while a player losing on live blackjack, live roulette or another live dealer game looks at live cashback. The offers have different eligibility rules and claim routines, so it is worth checking which one matches your play before you count on a return.
Weekly cashback rates and caps by VIP level
Weekly cashback is available from VIP Level 3 onwards and covers standard casino games only. The percentage and maximum increase at the higher levels. VIP Levels 1 and 2 do not receive the Australian weekly cashback offer.
| VIP level | Cashback rate | Maximum cashback | Game coverage |
|---|---|---|---|
| VIP Level 3 | 5% | Up to A$1,500 | Standard casino games |
| VIP Level 4 | 10% | Up to A$3,000 | Standard casino games |
| VIP Level 5 | 15% | Up to A$4,500 | Standard casino games |
The percentage is applied to eligible losses for the cashback calculation, subject to the cap for your level. For example, a 5% rate on A$200 of eligible losses produces A$10 before the 1x wagering requirement. At the 15% rate, the same A$200 produces A$30. These are simple examples, not guaranteed returns, and casino play always involves the risk of losing real money.
The wider account package includes other promotions, such as a Deposit Bonus, but those offers have their own terms and should not be mixed into a cashback calculation. Cashback is its own promotion with its own eligible game category and wagering rule.
Live cashback: the loss threshold, cap and claim window
Live cashback is designed for losses on live dealer games. It pays 25% up to A$300, and you need a minimum loss of A$10 to qualify. Unlike weekly cashback, it is available regardless of your VIP level.
A simple example is a qualifying live dealer loss of A$100. At 25%, the cashback amount would be A$25, subject to the A$300 maximum and the offer’s 1x wagering. A loss of A$10 reaches the stated minimum and would produce A$2.50 under the same calculation.
Live cashback must be claimed manually. You can contact live chat or email during the stated Monday-to-Tuesday ACT window. The timing is easy to miss, honestly, so set a reminder if you regularly play live tables and want to request the offer.
How the 1x wagering requirement works
A 1x wagering requirement means the cashback amount must be wagered once before it can be withdrawn. If A$25 in live cashback is credited, the basic playthrough target is A$25. If A$100 is credited, the target is A$100.
- Work out the cashback amount
Apply the relevant rate to eligible losses, while keeping the offer cap in mind.
- Check the eligible game category
Weekly cashback is for standard casino games, while live cashback is for live dealer games.
- Complete one times wagering
Wager the cashback amount once before treating it as available for withdrawal.
- Request live cashback when required
For live cashback, contact live chat or email between Monday 14:00 ACT and Tuesday 12:00 ACT.
The 1x rule is much lower than the 35x wagering attached to the welcome package, but it still carries real risk because each bet can win or lose. Do not increase your stake simply to clear the requirement. A steady approach gives you more control over your balance.
Once you have met the relevant playthrough, the normal Withdrawal rules still matter. Cleobetra Casino requires a minimum 1x playthrough of the deposit before a withdrawal, and withdrawals remain locked until KYC verification is complete.
What counts as eligible play and what to check first
The weekly offer is limited to standard casino games, while live cashback is limited to live dealer losses. That means the game category is the first thing to check. A bet placed in the wrong section may not help with the cashback calculation.
- Confirm whether your play is in the standard casino or live dealer section.
- Check your VIP level before relying on weekly cashback.
- For live cashback, make sure the loss reaches at least A$10.
- Remember the relevant maximum: up to A$1,500, A$3,000 or A$4,500 for weekly cashback, and up to A$300 for live cashback.
- Allow for 1x wagering before planning a withdrawal.
- Keep claims and support contact within the live cashback time window.
Cashback should be viewed as an entertainment promotion, not a way to remove gambling risk. Set a budget before you play and stick to it. Cleobetra Casino also provides self-exclusion through support, while external responsible gambling resources include GamCare, Gamblers Anonymous and Gambling Therapy.
For account support, 24/7 live chat and email are available. There is no telephone support. If you need to ask about a cashback credit or claim, include the game category and relevant play period so the request is easier to handle.
Cashback sits alongside the wider casino rewards
The cashback offers are only one part of the wider promotional setup. Cleobetra Casino Online also has challenges, Collections, Bonus Crab and a coin shop, which can award coins, bonus funds, free spins or cash prizes under their own rules. These features do not change the cashback rate or its 1x wagering requirement.
You can also use the casino without treating every promotion as a reason to deposit. The account offers demo play on approximately 88% of games without login, although live casino games are not available in demo mode. If you choose to play for real, set your amount first and consider whether the relevant cashback terms fit your budget.
Ready to check your cashback option?
Compare the weekly and live offers, then confirm the game category, cap and 1x wagering before you play.
Cashback: your questions
Does Cleobetra Casino offer cashback to Australian players?
Yes. Weekly cashback is available from VIP Level 3 for standard casino games. Live cashback is available to all VIP levels for eligible live dealer losses.
How much is the weekly cashback?
VIP Level 3 receives 5% up to A$1,500, VIP Level 4 receives 10% up to A$3,000, and VIP Level 5 receives 15% up to A$4,500.
How much is the live cashback?
Live cashback is 25% up to A$300 on losses from live dealer games. A minimum loss of A$10 applies.
Do I need to be a high VIP level for live cashback?
No. Live cashback is available to all players regardless of VIP level, provided the eligible live dealer loss reaches the A$10 minimum.
What wagering applies to cashback?
Both weekly cashback and live cashback carry 1x wagering. The cashback amount must be wagered once before withdrawal.
How do I claim live cashback?
Claim it manually through live chat or email from Monday at 14:00 ACT until Tuesday at 12:00 ACT.
Does weekly cashback cover live dealer games?
No. Weekly cashback covers standard casino games. Live dealer losses are handled through the separate live cashback offer.
Can I withdraw cashback straight away?
The cashback wagering requirement must be completed first. Withdrawals also require a minimum 1x playthrough of the deposit and completed KYC verification.
